GDPR Sub Processors Directory

A complete list of 3rd party sub processors that process data on behalf of Unlimited Web Hosting UK Limited (trading as "1st DNS"). The list includes the type of service they provide to our business and the customer data type that is processed. If you have any questions or concens about how we, or any of our processors use your data, you can find information on this in our Privacy Policy or by contacting us.

Name Description
Crazy Egg, Inc. For website optimisation; your IP address and anonymised session data are recorded and reported by Crazy Egg, Inc.
Crisp IM SARL For our live chat service; your IP address, anonymised session data, and only when provided, your name, email address and any chat messages you enter.
Enom, Inc. For domain name services; if this registrar is used to provision your order; your personal details, required to register a domain name, will be provided to Enom, Inc.
Facebook, Inc. For statistical analysis, marketing and retargeting; your IP address and anonymised session data are recorded and provided to Facebook when visiting our website.
GoCardless Ltd For payment processing, if the user selects this payment processor; details provided include customer name, address, email address, payment information (such as credit card or bank details).
Google (Adwords, Analytics, Docs, Tag Manager, etc.) We use Google's services for internal documentation, file storage, and monitoring our website's usage. Personal Data such as customer name and associated domain names may be included in some internal use documents. Other data, including IP address, Web Browser and Session Data, are provided to Google Analytics when you visit our website.
JISC For domain name services; if this registrar is used to provision your order; your personal details, required to register a domain name, will be provided to JISC.
MaxMind, Inc. We carry out a Fraud Check when a new customer orders our services. We provide MaxMind with the Customer Name, Address, Email Address, and IP Address for the Fraud Verification to be processed.
Microsoft Teams We use Microsoft Teams for our internal chat system. Details such as Customer Name and Email Address may be provided to Microsoft Teams for support purposes.
Namecheap, Inc. If you purchase an SSL Certificate, we will provide your Name, Address and Email Address to Namecheap to process the SSL provisioning.
NetEarth One, Inc. For domain name services; if this registrar is used to provision your order; your personal details, required to register a domain name, will be provided to NetEarth One, Inc.
Nominet For domain name services; if this registrar is used to provision your order; your personal details, required to register a domain name, will be provided to Nominet.
OpenSRS For domain name services; if this registrar is used to provision your order; your personal details, required to register a domain name, will be provided to OpenSRS.
PayPal For payment processing, if the user selects this payment processor; details provided include customer name, address, email address, payment information (such as credit card or bank details).
Slack Inc. We use Slack for our internal chat system between staff. Details such as Customer Name and Email Address may be provided to Slack for support purposes.
Stripe For payment processing, if the user selects this payment processor; details provided include customer name, address, email address, payment information (such as credit card or bank details).
WorldPay For payment processing, if the user selects this payment processor; details provided include customer name, address, email address, payment information (such as credit card or bank details).
MailChannels For email processing and delivery from a MailChannels enabled hosting server.