External Third Parties

We have compiled a comprehensive list of our external sub-processors in the table provided below. These entities may be involved in the processing of your data, adhering to the guidelines outlined in our Privacy Policy.

This list is subject to periodic updates as we continually evaluate and strengthen our partnerships to deliver the best services to you. We strive to collaborate with reputable organisations that align with our commitment to data protection and privacy.

If you have any concerns or queries regarding our sub-processors or how your data is handled, please refer to our Privacy Policy for detailed information on our practices.

Name Type Of Service Data Processed Purpose
Asia Registry Domain Name Services Identity Data and Contact Data In order to complete specific domain registration requests.
Atlassian (Trello) Project Management Software Identity Data, Contact Data, Transaction Data On certain occasions, data might be shared to support internal projects and development efforts.
Awareness Software Limited Accounting and Support Services Identity Data, Contact Data, Financial Data, Transaction Data, Technical Data and Profile Data Accounting services, and on occasion, technical support for specific services like Hosted Exchange.
Beecher Networks Domain Name Services Identity Data and Contact Data In order to complete specific domain registration requests.
Cloudflare Website Security Identity Data, Financial Data, Contact Data, Transaction Data, Technical Data, Profile Data To ensure website security when accessing our main website and client area.
CookiePro Cookie Management Identity Data, Financial Data, Contact Data, Transaction Data, Technical Data, Profile Data To facilitate cookie management on our main website and client area.
CrazyEgg Website Optimisation Technical Data, Usage Data For the purpose of website optimisation, anonymised session data may be recorded, if enabled, to assist us in enhancing our website.
Crisp Live Chat Identity Data, Contact Data, Transaction Data, Technical Data, Profile Data, Usage Data To offer live sales and support on our website and client area, we may record other types of data if provided during a live chat session on this platform.
Enom Domain Name Services Identity Data, Contact Data In order to complete specific domain registration requests.
Facebook Social Media Advertising Identity Data, Contact Data, Profile Data, Usage Data, Transaction Data, Aggregated Data To facilitate advertising and retargeting activities.
GoCardless Payment Processor Identity Data, Contact Data, Financial Data, Transaction Data, Technical Data, Profile Data To ensure secure processing of payments when the user selects this gateway.
Google (Ads, Analytics, Docs, Tag Manager) Advertising, Analytics, Internal File Storage, Website Services Identity Data, Contact Data, Profile Data, Usage Data, Transaction Data, Technical Data In specific cases, aggregated data may be utilised in internal documents and analytics tools.
Integrated Data Communications Limited Domain Name Services Identity Data, Contact Data In order to complete specific domain registration requests.
JA.NET Domain Name Services Identity Data, Contact Data In order to complete specific domain registration requests.
JISC Domain Name Services Identity Data, Contact Data In order to complete specific domain registration requests.
MailChannels Email Processing Identity Data, Contact Data, Technical Data, and Usage Data, including email details such as: Sender IP, Sender Address, Recipient Address, Email Headers, Email Body Any email message sent for the purpose of outbound email delivery from a hosting server enabled with MailChannels.
MaxMind Fraud Prevention Identity Data, Contact Data, Technical Data, Profile Data To perform fraud screening and prevention activities.
Microsoft (Ads, Teams) Advertising, Retargeting and Remarketing, Internal Communication Identity Data, Contact Data, Technical Data, Profile Data, Usage Data, Transaction Data, Aggregated Data For advertising and retargeting objectives, as well as for internal messaging that may involve customer name and contact details, to facilitate customer support.
Namecheap SSL Certificate Provider Identity Data, Contact Data, Technical Data To complete orders for SSL Certificates.
Nominet Domain Name Services Identity Data, Contact Data To fulfil certain domain registration orders.
OpenSRS Domain Name Services Identity Data, Contact Data To fulfil certain domain registration orders.
Paypal Payment Processor Identity Data, Contact Data, Financial Data, Transaction Data, Technical Data, Profile Data To ensure secure processing of payments when the user selects this gateway.
RPG Services Limited Accountants Identity Data, Contact Data, Financial Data, Transaction Data, Technical Data, Profile Data For the purpose of accounting.
SitePro Website Data Technical Data Upon activating the website builder service (SitePro) within our control panel.
Slack Internal Communication Identity Data, Contact Data, Technical Data, Profile Data For internal messaging that may involve customer name and contact details, to facilitate customer support.
Social Media Limited Online Marketing Services Identity Data, Contact Data, Technical Data, Profile Data In certain instances, aggregated data may be utilized on analytics tools.
Stripe Payment Processor Identity Data, Contact Data, Financial Data, Transaction Data, Technical Data and Profile Data To ensure secure processing of payments when the user selects this gateway.
WorldPay Payment Processor Identity Data, Contact Data, Financial Data, Transaction Data, Technical Data and Profile Data To ensure secure processing of payments when the user selects this gateway.
Xero Accountancy Software Identity Data, Contact Data, Financial Data, Transaction Data, Technical Data and Profile Data For the purpose of accounting.

Updated on 20th June 2023.